Cortex XSOAR
A Security Orchestration, Automation, and Response (SOAR) platform that centralizes incidents, threat data, and case management to streamline investigations and automate workflows.
| Category | Security Automation & Orchestration |
|---|---|
| This page updated | a month ago |
| Pricing Details | Contact for pricing details. |
| Target Audience | Security operations teams, incident response teams, and organizations looking to enhance their security posture. |
Cortex XSOAR addresses the core security and operational challenge of managing the overwhelming volume of security alerts and the complexity of manual incident response processes. This SOAR (Security Orchestration, Automation, and Response) platform centralizes incidents, threat data, and case management to streamline investigations and automate workflows, significantly optimizing team efficiency.
The technical architecture of Cortex XSOAR is built around automation-first workflows, leveraging pre-built integrations and content packs to automate repetitive tasks. For instance, phishing incident responses, which previously required 45 minutes of manual effort, can now be reduced to just 8 minutes with XSOAR, and the entire process can be automated except for the final decision step that may require human intervention.
Key operational considerations include the ability to scale with the organization's growth. XSOAR integrates with other Palo Alto Networks solutions, such as Cortex XDR, to reduce alert volumes by up to 98% through intelligent grouping and deduplication. This integration also enables real-time collaboration and expedites incident investigation by providing a comprehensive view of the response workflow on a single screen.
From a technical standpoint, XSOAR utilizes behavioral analytics and machine learning to continuously profile endpoint, network, and user behavior, uncovering stealthy attacks. The platform supports agile APIs and custom threat feeds, allowing analysts to focus on deeper investigations rather than repetitive tasks. However, operational limitations may include the need for careful configuration to ensure that automated workflows align with the organization's specific security policies and procedures.
In terms of specific technical details, XSOAR's automation can handle a high volume of incidents, such as processing 350 malware alerts per month, which would otherwise consume significant analyst time. The platform also offers a custom ransomware incident dashboard to manage and contain ransomware attacks efficiently. Overall, Cortex XSOAR is designed to optimize security operations by automating workflows, reducing mean time to respond (MTTR), and enhancing the overall efficiency of the security team.