Rapid7 InsightConnect

Rapid7 InsightConnect addresses the pervasive challenge of managing and integrating a myriad of security tools and processes, a problem exacerbated by chronically understaffed security teams and an ever-expanding tech stack. This SOAR (Security Orchestration, Automation, and Response) solution integrates various IT and security tools, both cloud-based and on-premise, to automate workflows that streamline security operations.

The technical architecture of InsightConnect revolves around the Insight Orchestrator, a server that can be deployed in your network or cloud environment to facilitate connections between different tools and systems. This orchestrator supports workflows that may not be fully executable in the cloud, ensuring comprehensive integration. InsightConnect leverages over 300 plugins to integrate with a wide range of security tools, utilities, and publicly available resources, such as Office 365, Crowdstrike, and Palo Alto, among others.

Operational considerations include the use of a user-friendly, no-code workflow builder that allows IT and security professionals to create and manage workflows without extensive coding knowledge. Workflows are composed of triggers, snippets (reusable workflow building blocks), and steps that map to specific security processes. Human decision steps are also integrated to ensure control over critical actions, pausing workflows until expert input is provided.

Key technical details include unlimited users, workflows, and integrations with both Rapid7 Insight Platform products and third-party security systems under the InsightConnect Pro Automation plan. The solution supports real-time automation and can handle a high volume of workflow executions, although the complexity and number of integrations can impact performance. The Extension Library provides a comprehensive list of available plugins and workflow templates, aiding in the development and customization of automation workflows.